Wells Park Practice - Prescription Information

 

You are on regular repeat medication from Wells Park Practice and need some more

  • Request your medication using EMIS Internet access (Liase with reception).
  • Request using the print out that you got with your previous prescription, ticking only what you need, or fill in a yellow slip (available from reception) and drop into the surgery:
    - Letter box at the gate
    - Letter box at the front door
    - Letter box in the lobby.

Do not give in at the reception as they often get mislaid, and will cause unnecessary delay.

You are new to the practice and have been on repeat medication from your last GP

Some records now arrive at the surgery electronically (GP2GP); and the doctors here authorise these, they will then appear on your electronic records at Wells Park Practice.
You will need to request your medication either using the yellow slip, or using the repeat side of the prescription. Ideally, we like all new patients to make an appointment to see a nurse or doctor so we can get your medication correct.

The hospital has given you a prescription sheet to take to your GP

Drop this in with a receptionist - it is then logged in.  If the medication is straightforward then it will be dealt with as a normal request.  If it is complicated, has many side effects or the duty doctor has concerns about interactions then you may be contacted to discuss this.

Where do the prescriptions go?

Remain at the surgery for you to either collect or have posted to you (if you supply a SAW). Go to a selection of local chemists, the closest is Perfucare.  Other local chemists include, Make Peace, Boots and Superdrug.  If you state "chemist" for collection, we will assume you mean Perfucare unless you state otherwise.  The chemist collects the prescriptions daily and will be held there until you collect them.

How long will it take?

The standard set by the government is 72 hours from drop off with a surgery to you collecting the prescription paper.  We provide a much quicker process, and have most prescriptions done within 48 hours (sometimes less).

You have run out of medication

Please speak to the reception team who will try and help.  Some medication may be issued but a much shorter duration as monitoring may be needed, eg contraceptive pill.

How long can I have a prescription for?

Generally we try and issue repeat prescriptions for two months only. Certain medication is issued less frequently, eg Methotrexate.  If you are stable on a medication, the doctor or nurse may suggest repeat dispensing, where you get a whole years' prescription from us eg Levothyroxin - please discuss with nurse / doctor.

Your request for medication has been turned down

Some medication needs close monitoring and if this is not happening the doctor may refuse to sign your prescription, as the responsibility will fall with that doctor.
It may be that you appear to be overusing a treatment and we need to discuss it with you, or have asked for something that is available from the chemist and there is no clinical need for you to have this on prescription, eg Paracetamol or E45 cream.

You have problems paying for the prescriptions

Your age or condition may entitle you to "free" prescriptions.  Under 16s and over 60s do not pay for prescriptions. Certain medical conditions eg diabetic treatment, cancer... are entitled to an exemption card, as are pregnant women until one year after the expected delivery date.
Please ask for further information.  If you receive certain benefits you do not need to pay for your treatment.
If you are not entitled to the above, there is a pre-payment certificate that gives as many prescriptions free of charge for the duration of the certificate, please pick up a leaflet from the reception or local chemist.

There is a slip of paper on your prescription asking you to get something done

We often communicate that we need to see you for a blood pressure check or review this way.  If you think it has already happened please contact the surgery and we can get one of the doctors to check your records.


 


Top of page

 
 
 

All rights reserved © GP Surgery Website Design :: Tree View Designs Ltd