As soon as your test results are processed on our system, you will receive a text for non-urgent follow up action or if your results are normal. If the doctor needs to discuss your results with you, the text will advise you to contact the surgery for a telephone appointment. If no further action is required on your part, your results will be filed in your medical records.
If you receive a text from us advising you to contact the surgery to discuss your test result, please do not panic. We will contact you by phone if you need to be seen urgently. The Reception/Admin staff will be able to see any comments entered by the GP and advise you accordingly.
You can also check your results online via Patient Access. If you do not have access, please contact a member of staff so that they can set this up for you.
Test results take up to seven working days to process. Please contact the surgery if you have not had contact with the surgery after seven days
We cannot give your results to any other member of your family or a friend so please do not ask them to ring on your behalf. The receptionist may need to check your identity if you are asking for a result. Please do not be offended; it is to protect your privacy.
Enquiries regarding test results or any others will be dealt with between 11.00aam and 1.00pm or between 3.00pm and 6.00pm.
Wells Park Practice
1 Wells Park Road