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Wells Park Practice
Practice Newsletter: June 2025
More Than Just Your GP
Did you know there are lots of healthcare professionals at the practice who can help with different types of health concerns—not just the GP?
Our friendly care navigators are here to point you in the right direction and can help book you in with the right person for your needs
Take a look at the list below to see who’s available and how they can support you.
Physiotherapist
- Sprains/strains/sports injuries
- Arthritis – any joint Spinal pain/spinal related pain
- Muscle, ligament, tendon, bone issues, eg tennis elbow, carpal tunnel
HCA
- Blood test
- Hypertension
- Blood Pressure
- Prediabetes reviews
- Shingles/Pneumonia/B 12 vaccinations
- All Health checks
- New Patient Checks
- Suture removal
- Dressings
Emergency/A&E
- Severe bleeding
- Severe difficulty in breathing
- Suicidal (Crisis Line)
- Choking
- Gangrene
- Blacking out
- Chest pain
- Sepsis
Nurse
- Cervical Screening
- Childhood immunisations
- Depo
- Contraceptive advice
- Reviews:
- Asthma
- Diabetes
- COPD
- Hypertension
- Emergency
- Contraception
Social Prescribers
- Housing Issues – Repairs/Mould etc
- Social Isolation/Loneliness
- Day to Day social issues
- Benefits
- Employment/Form filling
Pharmacist
- Medication review
- Meds reconciliation
- Medication queries
Mental Health Practitioner
- Brief intervention for patients with low risk mental health needs for patients aged 11 and above
Youth and Wellbeing coach
- Patients aged between 11-19 worried about their skin, body image, eating anxiety, drugs.
Care Coordinators
- Social prescribing enquiries
- Social Services referral
- Welfare checks
Health and Wellbeing Coach
- Provides patients with understanding of how to maintain a healthy diet, support with exercises, how to stop smoking or help with sleep hygiene
Smoking Cessation Counsellor
- We offer support to help you quit smoking. You can book an appointment with the Smoking Cessation Counsellor or for more information visit the Smoke Free Lewisham website
Self-care or Pharmacy
- Hay fever
- Chickenpox
- Cough/cold/runny nose/sore throat
- Pain management for dental pain (dentist)
- Headache
- Threadworms/Ring worm
- Diarrhoea
- Period pain
- Hangover
- Emergency Contraception
- Superficial wounds
- Insect Bites
- Indigestion
- Constipation
- Conjunctivitis/red eye (over the age of 2)
- Warts/Verrucas/Corns
- Other minor eye conditions (MECS self-referral)
- Genital thrush
- Head lice
- Chest Infections
- UTI/Cystisis
- Dry skin
- Oral Thrush
- Tonsillitis
Facts and Figures
Here are some facts and figures about our activities in May 2025:
- 4982 incoming calls
- 4451 calls answered (89.3%)
- 628 telephone appointments
- 9917 appointments offered
- 430 Blood tests
- 3074 prescriptions issued
- 29 Home Visits
Friends and Family Test: 96.6% of patients surveyed rated our services as very good or good.
Wasted Appointments
If you were not able to get the appointment you wanted in May, that could be that of the 9917 appointments we offered, 262 (2.64%) people who booked, did not show up and failed to cancel. It is important that you cancel if you are unable to attend your GP or nurse appointment. Just call the surgery, and when prompted, enter your date of birth or by following the prompt on our reminder text. We are only able to offer your unwanted appointment if you cancel.
Staff News
We are pleased to welcome Dr Catherine Scott our new GP, who trained with us in 2020 and has now returned to join the team. Her appointment is permanent, and her working days are Tuesdays, Wednesdays, and Fridays. We also welcome Lailah Saad our PCN employed Advanced Nurse Practitioner who will be supporting us with acute home visits. We hope you will join us in giving them a warm welcome!
Practice Closure
We will close for staff training at 12:30pm on Thursday 26 June and reopen at 8am on Friday 27 June.
If you need urgent medical assistance which cannot wait until the surgery reopens, please contact SELDOC who will be providing GP cover on 07483 155 397.
Published: Jun 10, 2025