Practice Newsletter: March 2024


Booking Appointments

How you contact the Practice to book an appointment is changing. Read the full article


Digital Hubs

In view of the changes with our online platforms, we have increased the frequency of our digital hubs from once a month to twice a month every other Thursday from 10am to 12noon. The next session will be 
held on Thursday 14 March in the Practice’s waiting room. To receive help on how to download and use the online apps with your smartphone, laptop, iPad, or tablet, please attend with your laptop, iPad or tablet. A 
member of staff will be available in the waiting area to support you in signing up to the available online Apps to: 

  • View your medical records 
  • Book and cancel your appointment 
  • View test results
  • Order repeat prescriptions 

Online services are quick and easy to use from a smartphone, tablet or computer. Save time and take greater control of your health. 


Ask First

As from 1 April 2024, the Practice will no longer use AskFirst, and patients will not be able to book clinical appointments or place administrative requests through the platform. We ask that you deactivate the App from your devices and use


zero tolerance

Zero tolerance

We are here to help you and our aim is to be polite and helpful at all times. However, shouting at, and being aggressive towards Practice staff and other patients will not be tolerated under any circumstances. We will report any case of verbal or physical abuse to the police and offenders will be removed from our practice list.


Practice Closure

We will close for staff training on Thursday 14 March 2024 at 12:30pm and reopen at 8am on Friday 15 March.

  • If you need urgent medical assistance which cannot wait until the surgery reopens, please contact SELDOC who will be providing GP cover on 07515 922 725.
  • For chest pain or collapse please dial 999.

Published: Mar 9, 2024