Practice Newsletter: May 2024


Condition Checker

We have listed below some of the ailments other healthcare professionals can help you with without the need to see a GP:



  • Hay fever
  • Chickenpox
  • Cough/cold/runny nose/sore throat
  • Pain management
  • Headache
  • Threadworms/Ring worm
  • Diarrhoea
  • Period pain
  • Hangover
  • Emergency
  • Contraception
  • Superficial wounds
  • Insect Bites
  • Indigestion/Constipation
  • Conjunctivitis/red eye (over the age of 2)
  • Warts
  • Verrucas/Corns
  • Genital thrush
  • Head lice
  • UTI/Cystisis
  • Dry skin
  • Oral Thrush
  • Tonsillitis


  • Severe bleeding
  • Choking
  • Chest pain
  • Sepsis
  • Gangrene
  • Severe breathing difficulty
  • Blackout
  • DVT/PE

Crisis Line:

  • Feeling suicidal

First Contact Physio:

  • Sprains/strains/sports injuries
  • Arthritis – any joint
  • Spinal pain/spinal related pain
  • Muscle, ligament, tendon, bone issues, eg. tennis elbow, carpal tunnel


  • Blood test
  • Reviews:
  • Hypertension – Natalie
  • Prediabetes
  • Shingles
  • Flu/Pneumo/B12
  • Health checks
  • Suture removal
  • Dressings 


  • Cervical Screening
  • Childhood immunisations
  • Depo
  • Contraceptive advice
  • Reviews
  • Asthma
  • Diabetes
  • COPD
  • Hypertension
  • Emergency Contraception

Practice Pharmacist:

  • Medication review
  • Meds reconciliation
  • Medication queries

Care Coordinators:

  • Social prescribing enquiries
  • Social Services referral
  • Welfare checks

Mental Health and Wellbeing coach:

  • Brief intervention for patients with low risk mental health needs for patients aged 11 and above.

Youth and Wellbeing coach:

  • Patients aged between 11 to 19 worried about their skin, body image, eating anxiety and drugs.

Health and Wellbeing Coach:

  • Provides patients with understanding of how to maintain healthy diet, support with exercises, how to stop smoking or help with sleep hygiene. 

How to contact the Practice

Please do not send us an email as our inboxes are no longer monitored for appointments or routine enquiries. Please send all your requests for appointments, prescriptions, fit notes or any admin related query via the online form only.

If you do not have a phone or you are less able to use the online form, please contact the Practice and inform staff who are willing to support you in completing the online form.


Covid Spring Booster

People aged 75 years and over, those in care homes, and those with a weakened immune system are being offered a spring COVID-19 vaccine. Lockyers Pharmacy will provide your Covid Spring Booster Vaccination on behalf of the Practice.

They will be in contact with you over the next few weeks to arrange this.


Digital Hubs

To receive help on how to download and use the online apps with your smartphone, laptop, iPad, or tablet, please attend the next Digital Hub on Thursday 9 May 2024 between 10am and 12pm at the Practice.

Please bring your laptop, iPad or tablet. A member of staff will be available in the waiting area to support you in signing up to the available online Apps.


Patient Participation Group (PPG)

The next PPG meeting will be held on Thursday 9 May 2024 via Teams. A joining link has been emailed to those on our mailing list. All registered patients are welcome to join this meeting. If you have not received a link and are able to join us, please contact us on the designated PPG inbox to request a joining link. Your feedback is important to us.


New Staff

A warm welcome to Bolanle Iyowu, our new pharmacist.


Wasted Appointments

If you were not able to get the appointment you wanted in April, that is probably because, of the 3149 appointments we offered, 268 (8.51%) people who booked, did not show up, and failed to cancel. We are only able to offer your unwanted appointment if you cancel. To cancel, please follow the link provided in the text message.


Practice Closure

We will close for staff training at 12:30pm on Thursday 9 April and reopen at 8am on Friday 10 April 2024. If you need urgent medical assistance which cannot wait until the surgery reopens, please contact SELDOC who will be providing GP cover on 07515 922 725. For chest pain or collapse please dial 999.

We will also close for bank holidays on Monday 6th and 27th May 2024.

Should you need to see a doctor when we are closed, you can call 111 for advice.

Published: May 9, 2024