Practice Newsletter: September 2026

 

Important practice reminders

Keep your contact details up to date

Please let us know if your telephone number, address or other contact details change. This is particularly important during vaccination and screening campaigns, as we may need to contact you.

Use our online services where possible

Online services can help you request prescriptions, manage appointments and contact the practice for some routine queries. Using online services can also help us keep the telephone lines available for patients who need to speak to us.

Please attend your appointments

If you no longer need an appointment, please cancel it as soon as possible. This allows us to offer the appointment to another patient.

 

Worried about your smear? There's another option!

Do you feel nervous or uncomfortable about having a smear test? 

You may be able to have a simple self-swab instead. You collect the sample yourself using a small swab, without an internal examination.

The test looks for HPV, a common virus that can cause cervical cancer. 

If you are overdue for cervical screening or have never attended, you may be eligible for a self-swab at the practice.

There is no need to feel embarrassed. We are here to help.

If you would like to know if a self-swab is suitable for you, please contact the practice.

Regular cervical screening is important and can help prevent cervical cancer by finding HPV early.

 

Flu and COVID vaccinations 2026

Winter is coming, and we are getting ready to offer flu and COVID vaccinations to our eligible patients.

Please have your vaccination with us

  • We have ordered our flu vaccines based on the number of eligible patients registered at our practice. This means we have planned our vaccine supply specifically for our patients.
  • We encourage our eligible patients to have their flu vaccination with us at the practice, where possible.

When will vaccinations be available?

10 September 2026 for:

  • Pregnant women
  • Children aged 2 or 3 years on 31 August 2026
  • Children aged 6 months to under 18 in clinical risk groups

From October 2026 for:

  • Adults aged 65 and over
  • Adults aged 18 to under 65 in clinical risk groups
  • Residents in long-stay care homes
  • Carers (including those receiving Carer’s Allowance)
  • Close contacts of immunocompromised individuals

From September 2026 we will also offer COVID vaccinations to patients aged 75 and over.

 

Home vists

We will be carrying out home visits during September for eligible patients who are unable to attend the practice.

How do I book?

From the second week of September, we will start sending booking links by text message to eligible patients.

Please keep an eye on your phone for your booking link. If you are eligible but do not receive a text message, please contact the practice and we will be happy to help.

 

Know your blood pressure

High blood pressure is very common and often has no symptoms.

The only way to know if your blood pressure is high is to have it checked.

If you are aged 40 or over, you can have your blood pressure checked through the NHS Health Check programme or at some pharmacies and other NHS services.

If you have not had your blood pressure checked recently, please consider arranging a check.

Knowing your numbers can help you stay healthy.

 

Have you got the NHS App?

The NHS App can make it easier to manage your healthcare.

Depending on your access, you may be able to use the app to:

The NHS App can make it easier to manage your healthcare.
Depending on your access, you may be able to use the app to:

  • Order repeat prescriptions
  • View your medicines
  • View parts of your health record
  • Manage appointments and other NHS services
  • Get information about your health

If you have a smartphone, downloading the NHS App can be a useful way to manage your healthcare.

 

Choosing the right NHS service

Not every health problem needs a GP appointment.

Pharmacy

Your local pharmacy can help with many common illnesses and minor health problems. Pharmacists can also advise about medicines and some conditions.

NHS 111

If you need urgent medical advice but it is not an emergency, you can contact NHS 111. They can advise you on what to do and where to get help.

999 / A&E

Call 999 or go to A&E for serious or life-threatening emergencies. Examples include:

  • Severe difficulty breathing
  • Chest pain
  • Loss of consciousness
  • Serious injury
  • Signs of a stroke

If you are not sure where to get help, NHS 111 can advise you.

 

Facts and figures

Here's a quick look at August's figures:

Your calls

  • Incoming calls: 1,778
  • Answered: 1,710 (96.2%)

Your requests

  • Total requests: 3,338
  • Via NHS App: 407
  • Care navigators: 519
  • Online: 2,412
  • Average: 261 per 1,000 patients (national average: 123, regional average: 132)

Appointments and services

  • Telephone appointments: 445
  • Face-to-face appointments: 1,862
  • Blood tests: 560
  • Prescriptions issued: 2,869
  • Home visits: 29

Your feedback

Friends and Family test: Total of 165 feedback received. 89.69% of our respondents rated our services as Very Good or Good.

 

Practice closure

We will close for staff training on Wednesday 16 September at 12:30pm and reopen on Thursday 17 September at 8am. For urgent medical help when we're closed, please call SELDOC on 07483 155 397.

Published: Sep 7, 2026