Zero Tolerance Policy

It is our policy to be helpful and polity to all our patients regardless of age, ethnic origin, disability, gender or sexual orientation.

We expect the same courtesy from our patients.

Discriminatory, unsocial threatening, violent or abusive behaviour towards staff, other patients or the premises will not be tolerated.

The Practice will take action in these circumstances.

This may involve the Police and result in the removal of the patient from our Practice list.